Faqs
Frequently Asked Questions
Everything about ordering automation spare parts from Canuri — MOQ, warranty, lead time, payment and shipping.
We supply a wide range of industrial automation spare parts, including sensors, relays, power supplies, encoders, PLC modules, bearings, inverters, motors, guide rails, HMI displays and related components.
We supply both original brand-new parts and high-quality alternative replacements. Please specify your requirement when sending an inquiry.
Most items support small & sample orders — even 1 piece is acceptable for many spare-part models. MOQ depends on the item model.
Original products follow the manufacturer's official warranty. Alternative replacement parts carry a 12-month warranty from the shipment date. Warranty does not cover man-made damage, wrong installation, or working-environment wear.
In-stock items: 1–3 working days. Non-stock items: 7–15 working days. Exact delivery time is confirmed with your formal order.
We accept T/T bank transfer, PayPal and Western Union.
DHL, FedEx, UPS and TNT express (door-to-door); air freight and sea freight for heavy or bulk goods. Shipping cost is quoted separately by weight, volume and destination country.
Yes. Our team offers basic parameter confirmation and model-selection suggestions — provide the part number or detailed specification for faster support.
For certain products, yes. Send your detailed technical requirements and we'll check feasibility.
Provide the part number, quantity and destination country — we send a formal quotation within 24 working hours.
Inspect goods upon receipt, take photos/videos of defective items, and contact us within 7 working days of arrival. We arrange replacement or a solution after verification.
Still Have Questions?
Can’t find the answer you need? Our sales team is ready to help with part numbers, alternatives and shipping.